You will be seen by one of our solicitors in a timely matter to discuss your case. In this meeting, you will not only be given legal advice, but will be told exactly how your case will be managed, the likely time frame for conclusion of your matter and the steps we will take on your behalf.

Your solicitor will carefully prepare your case, this will include further meetings with you, consideration of all the relevant documents and evidence and any other steps deemed necessary to ensure the outcome you are seeking.

We represent at Mental Health Tribunals for patients detained under both civil and restricted sections of the Mental Health Act. We can also assist with Hospital Managers hearings, CPA or section 117 meetings and complaint matters.

We hold a Legal Aid Contract for Mental Health and do not undertake any fee paying work.

If you are unhappy or concerned about our service, you should inform us immediately, so that we can do our best to resolve the problem you can do this by Contacting Ms Lucy Drower on 01784 770289 or through our online contact form.
Your complaint will be formally acknowledged upon receipt and you will be provided with a copy of our complaints handling policy which sets out exactly how your complaint will be handled with timescales.
Please note once you have gone through our internal complaints procedures and you are not happy with our final response, you are able to take your complaint further to the Legal Ombudsman PO Box 6167. Slough. SL1 0EH. Website: www.legalombudsman.org.uk.